Complaint Form

Please refer to the Complain Process before submitting a complaint so that you are aware of the process.

Please provide as much information as possible such as who (or what actions, communication etc) the complaint relates to, full details of the complaint, when and where (physically or e.g. on social media) it occurred and whether there were eye-witnesses. If you have supporting documents, photos or screenshots please attach these.

On submission of the form an email with the information provided will be sent to all BCGB Officers. If you wish to receive a copy of the email, enter an email address (ensuring that it is correct) and selecting ‘Yes, email a copy’ under Receive an email copy (option opens once an email is entered). If an email address is entered it will be visible on the email to all.

If you have any questions or follow-up please contact the Club Secretary (clubsecretary@brittanyclub.co.uk).

Complaint Form

Name/s (enter 'NA' if you wish to remain anonymous - please refer to the Complaints Procedure for guidance as to implications):

if you wish to be anonymous leave blank.
Providing an email address will allow a confirmation of receipt to be sent and for communication in respect of the complaint.

If you wish to receive a copy of your complaint by email please ensure that your email (entered above) is correct to avoid an email being sent to the wrong recipient.

Leave blank if you wish be be anonymous, or do not wish to be contacted by phone.

Providing as much information as possible such as who (or what actions, communication etc) the complaint relates to, full details of the complaint, when and where (physically or e.g. on social media) it occurred and whether there were eye-witnesses. If you have supporting documents, photos or screenshots please attach these below.

Describe any steps you took to try to resolve the issue, or steps taken by anyone else in attendance. Enter 'NA' if not applicable.

Describe the desired outcome / actions that you feel should be taken to resolve the complaint. Note that there is guidance in the BCGB Complaints Procedure. Enter 'NA' if you have no view.

Please provide an image / screenshot to support your complain.
Where you have multiple images or screenshots please paste these into a document and upload using the file upload. (.jpg, jpeg formats - must be lower case)

Please add a file with material supporting your complaint (.pdf, .doc, .docx formats allowed - must be lower case).

File name:

File size: